Overview

We’re seeking a resourceful and reliable Field Support Specialist to join our team in Post Falls. This is a hands-on, multi-functional role that blends administrative support, shipping/receiving coordination, and light dispatch responsibilities. You’ll be the operational glue—keeping parts moving, paperwork flowing, and service technicians supported.

This role requires a self-motivated individual who is comfortable working independently for extended periods, with the ability to stay organized and proactive without direct supervision.

Key Responsibilities

• Receive, inspect, and log incoming parts and equipment.
• Prepare outgoing shipments with accuracy and timeliness.
• Maintain organized inventory and storage systems.
• Assist with scheduling, documentation, and internal communications.
• Process service orders, invoices, and vendor paperwork.
• Support compliance and recordkeeping tasks as needed.
• Help schedule and dispatch service technicians based on job priority and location.
• Communicate job details and updates to field staff.
• Track technician availability and assist with route optimization.
• Maintain a clean and functional workspace.
• Identify and suggest process improvements.
• Jump in wherever needed to keep operations running smoothly.

Qualifications

• 1–3 years of experience in administrative, logistics, or field support roles.
• Strong organizational skills and attention to detail.
• Comfortable lifting and handling parts/equipment (up to ~50 lbs).
• Proficient with basic office software (Excel, email, scheduling tools).
• Clear communicator with a proactive mindset.

Bonus Skills

• Experience with dispatching or field service coordination.
• Familiarity with inventory systems or shipping platforms.
• Ability to troubleshoot and adapt in a fast-paced environment.

Benefits

• Health
• Dental
• Vision
• Matching 401(k)
• Nights & Weekends Off

Why Join Us?

We’re a tight-knit team that values reliability, initiative, and a good sense of humor. If you’re someone who thrives on variety, enjoys solving problems, and doesn’t mind switching gears between paperwork and parts, we’d love to meet you.